The recent unveiling of Salesforce's Marketing Cloud Growth Edition has sparked significant interest. What makes Marketing Cloud Growth stand out is its unique status as a fresh product, separate from the established structures of Marketing Cloud Engagement and Marketing Cloud Account Engagement.
Salesforce continues to innovate the existing Marketing Cloud products, indicating that the Marketing Cloud Growth Edition is not a replacement but an additional offering with new functionalities.
Small businesses can use Marketing Cloud Growth to access Data Cloud and generative AI in their workflow. They can connect marketing with sales, service, and commerce on one platform. New customers can quickly start using data and generative AI with a step-by-step process.
Utilizing natural language cues to produce fresh audience segments quickly, without the need for coding.
Automatically generate campaign briefs, segments, landing pages, and other content using natural language prompts and pre-built templates.
Unified profiles drive marketing, sales, service, and commerce experiences through various channels.
Improve the effectiveness of campaigns by using real-time reporting and easy-to-use dashboards.
Salesforce has prioritized leveraging Data Cloud's technology to enhance their marketing products. Acquiring a suite of technologies over the past decade, the aim is to integrate the innovative capabilities of Data Cloud and AI into the Marketing Cloud tech stack.
Aligns marketing, sales, service, commerce for unified customer perspective.
To offer clients messages that are more relevant and personalized for their individual journeys.
Providing AI insights to help understand engaged customers and how to reach them effectively.
Unlock data within an organization to enhance customer experiences, utilize AI to boost productivity for employees, and increase overall profits.
The Salesforce Marketing Cloud is a comprehensive suite that provides robust features for enterprise-level marketing, including advanced analytics, cross-channel campaign management, and personalized customer journeys. On the other hand, the Marketing Cloud Growth Edition is a newer offering that focuses on the needs of small to medium-sized businesses (SMBs), providing essential tools to leverage CRM, AI, and data for efficient growth.
Growth Edition
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Marketing Cloud
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Salesforce Integration | Integrated with Salesforce Core | Marketing Cloud Connector |
Email Sending Limits | Limits to 15,000 sends a month | No email Send Limit |
SMS Customization | Uses SMS but can’t be customized with AMPscript | SMS can use AMPscript |
Data Source | Uses Data Cloud | Uses Data Extensions |
Email Development | Focused on Gen AI email Development | Emails with deeper customization, using AMPscript |
Landing Page Requirement | Campaigns need a landing page | Campaigns aren’t required to have a landing page |
Data Utilization for Personalization | Uses data from Data Cloud based on objects for personalization | Can use relational data points to create custom emails |
Lead Generation | Can use web forms to generate leads to be used within Sales and Service Clouds | Web forms can feed data into data extensions that must be sent to Salesforce |
Having marketing and sales tools that don't communicate means you're missing out on opportunities. Growth Edition bridges this gap by allowing you to use CRM data for targeted campaigns that convert effectively.
Growth Edition provides user-friendly tools for creating journeys, streamlined data analysis, and AI-driven support that allows your team to concentrate on their core strengths.
Growth Edition optimizes e-commerce with personalized timing, utilizing abandoned cart reminders, targeted offers based on purchase history and browsing behavior, and fostering loyalty for repeat sales.
Growth Edition is part of Salesforce's Data Cloud, allowing your marketing team to access customer information easily. Utilize demographics, interests, and behavior to create personalized campaigns for each recipient.
The email builder is built on top of Salesforce CMS, a shared service across other parts of the platform, so you have a single repository for assets.
Einstein AI is a suite of artificial intelligence capabilities integrated into the Salesforce platform, designed to enhance customer relationship management (CRM) across various applications. By using the Einstein 1 platform, marketers can access and utilize more powerful AI features.
Marketing Cloud Growth Edition is designed to empower businesses with comprehensive analytics and reporting tools. By leveraging the capabilities of Data Cloud, it provides insights into marketing performance, enabling organizations to make data-driven decisions.
Marketing Cloud Growth Edition will be available now for customers in North America, with a provisional availability date in the second half of 2024 for Europe/Middle East (EMEA).
The Marketing Cloud Growth Edition will cost $18,000 per organization annually, providing access to all features, including engagement scoring rules and advanced Einstein-powered tools like Send-Time Optimization.
180k email sends /org/year (add on email sends at an additional cost).
10k unified profiles, unified via Data Cloud.
10k activation and segmentation credits, to use with Data Cloud.
SMS priced at $10 /1000 sends.
Discover how it can revolutionize your business strategies!
At Mekanys, we specialize in Salesforce Implementation, Customization, and Integration to drive business growth and streamline sales processes.
Benefiting from extensive expertise and a history of delivering results, we're enthusiastic about delving into how we can enhance your Salesforce Marketing Cloud strategy and craft bespoke solutions tailored to your specific business requirements. Let's engage and delve into the opportunities ahead!
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